Name the finished task
Use a title that describes the result: create an invoice, add a user, publish a page or update a billing method.
Practical guide
A useful guide removes guessing. For a web process, the clearest instructions show the next action at the moment someone needs it—and keep them in the product while they work.
Complete the task once in your browser.
Remove anything the follower does not need.
Let them follow the steps on the live page.
Before you record
Start with the task the reader should finish, rather than the software feature you want to explain. “Invite a teammate” is clearer than “Workspace settings.”
Use a title that describes the result: create an invoice, add a user, publish a page or update a billing method.
Tell followers which account, page and permission they need before the first click.
Split long workflows when they contain different outcomes or different roles.
Five steps
Roadbook records browser actions such as clicks and form steps. After you review the route, it creates a short link. The recipient opens that link and receives step-by-step guidance while working on the real website.
Choose the format
The right format depends on whether the person needs to understand a concept, watch an expert or complete a task now.
| Format | Works best when | Main friction |
|---|---|---|
| Written guide | The process needs explanation, reference material or printable records. | The reader switches between the document and the app. |
| Video tutorial | Motion, narration or broader context matters. | The viewer pauses, rewinds and recreates steps separately. |
| Live-page guide | The goal is to complete a repeatable browser task correctly. | The underlying page must still match the recorded workflow. |
Quality check
Keep exploring
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